Product News

We are aligning the language settings for our two products, Phrase and Memsource. Phrase, currently available in two languages, will be translated into nine more languages. In Memsource, the six least used languages will be removed. These languages are used by, on average, only 0,2% of our user base.

New list of available UI languages:

• English
• German
• Spanish
• French
• Portuguese
• Italian
• Czech
• Russian
• Japanese
• Korean
• Chinese (Simplified)

By the end of June, users using the Danish, Dutch, Finnish, Greek, Slovak, or Turkish localization of the Memsource user interface will be automatically switched to the English interface.

Users preferring to switch to a different language, can manually update the language settings in their user profile.

Enable marketers, free up developers, and seamlessly localize content. Connecting Kontent’s headless CMS with Memsource creates an automated and scalable translation process. Simply flag articles for translation, or let Memsource detect new content to have your translations automatically flow through the translation process. The integration is plug & play, and does not require any developer support, so marketers can concentrate on content, and developers can focus on making it look great on every channel.

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In addition to existing sign in options, Memsource Mobile users can now use their domain SSO login credentials to access the mobile applications. Domain SSO is available for Ultimate and Enterprise organizations and allows them to provide secure access to the Memsource platform.

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The Contentful + Memsource integration now supports Contentful workflows via the Launch app. In Contentful, simply flag content for translation to automatically launch projects in Memsource, or let Memsource detect new content to have your translations flow seamlessly through the translation process. Content managers can monitor project progress without leaving Contentful.

It’s also possible to launch translation workflows for an entire campaign. Group all campaign content into one Contentful release and create translation projects in Memsource in just one click. Then automatically receive localized campaigns back in Contentful as soon as your content is ready.

To set up localization workflows, install Contentful’s Launch app in every Contentful space that requires translations. Please note that only one workflow can be created per space.

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Users of the Memsource Editor for Web and Desktop can now comment on multiple segments at once from the standard translation table view or when filtering segments. This dramatically reduces the need to manually duplicate repeated comments. Related actions can also be done in bulk, such as editing, resolving, or deleting comments.

Language Quality Assessment (LQA) flagging has also been streamlined to enable bulk flagging of issues. Together with a redesigned interface, we added the option to flag multiple issues at once. This can be done for both multiple selected segments or across particular repetitions. The issues created in bulk can be flagged as repeated or non-repeated and as such counted towards the final LQA score and reflected in downloadable LQA scorecards. Bulk editing and deleting are also supported. Please note that LQA is only available for Ultimate and Enterprise editions.

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Directly access all jobs right from the sidebar navigation for more efficient translation job management. This enables project managers to deliver translations faster, gain better visibility, and completely customize job management.

Project managers and admin users can now see all jobs in one centralized location–no need to search through projects to find individual jobs. Complete more tasks at once with batch tasks and inline operations, and job organization is completely customizable.

Project managers can create and save multiple views with custom layouts and an unlimited number of filters. Advanced filtering and granular search capabilities make it easier and faster to search for individual jobs.

Watch the demo to learn more.

Starting today, new customers can choose between using Memsource from the EU data center or the US data center as two equal options. This addition particularly caters to customers with compliance requirements to store their data in the United States.

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Contentful fields checked for Enable localization of this field can be omitted from import to Memsource. In the Memsource UI, users can specify whether the fields should remain empty or contain the source values.

Use case:
- For workflows that require translation of the omitted field, but with the localization done in-house as it requires internal expertise (e.g. the Price field).

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The Memsource + TYPO3 integration has been updated to support TYPO3 versions 10 and 11. Memsource continues to support versions 8.7.0 and higher.

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Subscribers to the Memsource Translate Add-on are now able to start using both DeepL and Rozetta Translate. Fully managed engines come fully configured, with no need to input API keys or manage separate subscriptions. With the Memsource Translate Add-on users have access to unlimited MT for post-editing, meaning that they do not have to worry about characters.

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Repetitions can now be locked after auto-propagation. After the first repetition is confirmed, segments with subsequent repetitions are auto-propagated and locked to prevent Linguists from editing them. This option can be enabled in project settings.

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Memsource Mobile has further expanded its project management features by allowing users to select or change their MT engine for specific projects directly within the mobile application.

Apply multiple TMs to your project in a pre-defined order. Specifying the exact order in which TMs should be applied to your translation project increases the pre-translation quality.

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We now offer consulting services as an add-on to your subscription. Do you need help defining or validating your integration architecture? Do you want us to develop custom scripts so you can automate tedious tasks? Then this offer is for you! We’ll also identify opportunities to further improve your translation strategy. During regular business reviews, we’ll analyze your data and provide recommendations to increase efficiency.

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It’s now possible to generate analyses automatically once all jobs are imported into Memsource. In order to do so, a Net Rate Scheme and Price List must also be selected in the Project Template. Both features are not available with the legacy version of the integration.

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The WordPress + Memsource integration now supports WordPress workflows. This enables users to select specific content and target languages for translation from within WordPress. Projects are automatically created in Memsource as soon as they are marked for translation in WordPress.

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The Memsource Editor for Web and Memsource Editor for Desktop now support In-context Preview for Marketo emails and landing pages.

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The Memsource Editor for Web and Desktop now automatically highlight QA issues in the translation table. After QA is run, translators will be able to see the highlighted issues and resolve them directly using the inline menu or context menu, leading to a more streamlined experience. Examples of highlighted issues includes multiple spaces, missing terms, repeated words or missing numbers.

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Navigate to Setup > Integrations > Webhooks to access the new Webhooks page. From here users can disable, enable, send a test, or delete webhooks.

The new Webhooks History page provides an overview of all calls in the last 14 days. It is also possible to preview what a webhook response will look like before running via the preview schema.

Users can now control which projects trigger webhooks. Project-level webhooks are automatically enabled in Setup > Project Settings > Access/Security. You can also activate and deactivate project-level webhooks via the API.

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The Memsource Editor for Web and Memsource Editor for Desktop can now display In-context Preview for inline elements embedded within Contentful entries, giving translators better context for their translations.

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Users can now update source files for multiple jobs at once from within an existing project. This allows project managers to update source files while the project is in progress.

When the source is updated, segments that were previously completed and remain unchanged in the newer version are preserved. New or changed segments will be unconfirmed, enabling the translator to easily find what needs their attention.

Updating the source file will overwrite the previous versions, and when updating a multilingual job, all language copies will be updated.

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Memsource Translate is now available as optional add-on that can be purchased in addition to your existing subscription plan. The new Memsource Translate Add-on includes all existing MT management features together with unlimited MT characters for post-editing. This new pricing model replaces Memsource Translate characters, which will be refunded to all users in the form of credits that can be applied to their subscriptions.

Memsource Translate now also includes MT Glossaries for supported engines. Users are able to upload their terminology to ensure that MT engines always produce their preferred translations.

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The HubSpot + Memsource integration now supports the translation of emails.

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The Memsource Editor for Web and Memsource Editor for Desktop now support In-context Preview for the Sitecore connector.

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Memsource users can now translate AsciiDoc files in Memsource and see translations in real time with In-context Preview.

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The WordPress + Memsource integration now supports the Yoast SEO plugin and the Elementor page builder plugin.

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In addition to Articles and Categories, it is now possible to translate posts created by the EasyBlog plugin in Memsource.

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Gutenberg is a WordPress block editor included in WordPress 5.0+ that adds content blocks and page-builder functionality to WordPress sites. The WordPress + Memsource integration now supports the translation of content blocks in Memsource, and the ability to send translated content blocks back to WordPress with formatting preserved.

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The integration now supports translation of Snippets and the ability to preview Snippets in the Translation Editor for web and desktop.

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Content translated in Memsource maintains the selected theme when translation is sent back to HubSpot. Users can now decide if translations are immediately published or stay in draft mode.

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Translate your products, categories, pages, and blocks with the new Adobe Commerce + Memsource integration. The integration allows the downloading and uploading of translations to/from the Adobe Commerce platform. Memsource continues to support Magento Open Source.

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In the Memsource Editor for Desktop and Web, segments can now be sorted based on their match rate after pre-translation. Two options are available: Higher match first and Lower match first.

Additionally, segments can also be filtered based on the presence of source tags. When using Only tags filtering, segments containing only tags are returned. When using Contains tags, segments containing both tags and strings are returned. This feature does not support custom tags.

Reviewers can now flag LQA issues on joined jobs without having to open separate jobs to flag LQA issues separately. Score and overall feedback continue to be available only for separate jobs.

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The connector now supports more granular control over label-based workflows and the ability to configure whether the translation should stay in draft or be published when translations are sent back to Zendesk.

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Users can now export translations as pull requests and provide a pull request branch.

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Our Automation Widget just got an upgrade, improving the collaboration between buyers and providers. Until now, when a project was created through the Automation Widget, only the buyer could see the automatically created Analyses and Quotes. Now, they are also available for the provider (unless switched off). This higher level of transparency prevents unnecessary communication overhead and makes for smooth processes.

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The update enables users to revise strings in Figma and push them to Memsource, which will update the existing project and TMs linked to the project. Alternatively, Figma users can push the revised strings to Memsource and create a new project.

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LQA profiles allow users to customize the severity and types of errors flagged at the project level. Users can set customized rules and weighting for errors according to content types, client style guides, or other genre-specific standards. A pass/fail threshold can also be configured on a project level and is automatically calculated when the assessment is completed. Results of the assessment are shown in a downloadable and shareable LQA Scorecard that can be easily shared with translation providers as feedback.

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Comments have been redesigned as a separate tab in the side panel with additional functionalities for segment-level commenting.

A redesigned comments icon indicates the number of comments per segment and the status of comments. Comments can be added by clicking the redesigned icon in the segment, by using established shortcuts, or by clicking into an input window directly in the comments tab. Each comment automatically includes a preview of the commented segment with the highlighted text.

Users can now filter comments by their status (resolved or unresolved), or by active segments. Comments can be replied to in collapsible/expandable threads and any user assigned to the job can resolve the threads to enable completing the job. Further improvements will follow.

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The Sitecore connector now supports the translation of content in Single-Line Text Limited and Multi-Line Text Limited field types.

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The integration allows the downloading of source files and uploading of target files to/from Microsoft OneDrive for Business repositories.

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Easily keep files stored in Amazon S3 organized and up to date with the new Amazon S3 + Memsource integration. Users can automatically send content to Memsource for translation and receive the completed files back in a chosen S3 bucket when translations are complete.

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Tencent Machine Translation has been added as a fully managed engine to Memsource Translate. Users can enable it using the toggle to immediately start translating. Payment for characters is managed through Memsource Translate characters.

Tencent MT is the fourth fully managed engine available in Memsource Translate, after Amazon Translate, Google Translate, and Microsoft Translator. For optimal MT performance, users can enable multiple engines and the MT Autoselect algorithm will automatically identify the optimal engine for the user’s projects.

It is now possible to edit Guest and Project Manager rights via Memsource’s API. All of the options that are currently available in the Memsource user interface on the Edit User page can now be changed via API.

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A series of technical improvements have been implemented for the Memsource Editor for Web, which should significantly improve the responsiveness of the Editor, especially for jobs containing a large number of segments or highlights (e.g terms, spellcheck errors, etc.).

One notable area of improvement was the speed at which individual characters were rendered. The time to render an individual character has been improved by 95% to 10 milliseconds per character. Cumulatively these improvements can save the average linguist several minutes every day.

Translate your posts and pages with the Memsource integration for WordPress MultilingualPress. WordPress content can be automatically sent to Memsource for translation the moment it is updated, and once translated, it is pushed back into WordPress, ready for review or publishing. Memsource continues to support WordPress WPML.

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Figma users can now push key descriptions from Figma to Memsource where they are displayed in the CAT preview pane, giving translators further context for their translations. From within Figma, users can easily check a translation’s status with the new refresh button, and retrieve translations from Memsource at any time. Designers in Figma now have the ability to flag each key according to it’s stage in the design process.

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Custom file types based on XML, HTML or JSON that are defined by filename and extension are now automatically detected and imported into Memsource. Once configured in Setup, users can import that file type in batches when creating a job.

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Memsource will now automatically detect multilingual Excel and CSV files on import if standard Memsource language codes are included in the first row of the file.

Users of Memsource Mobile are now able to split and join segments, making it easier to manage translations on-the-go. The option to split and join segments is available in the editor for Project Managers and Linguists with editing rights for source segments.

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Users who have at least one connector enabled will now be notified within Memsource UI when connector errors or parsing errors occur in Continuous Jobs, Continuous Projects, or Automated Project Creation.

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With this update to the Salesforce Knowledge integration, users can decide if translated articles are set to draft mode or published immediately when sent back to Salesforce. Salesforce authors can also send articles for translation from within Salesforce. These updates are available in both Lightning and Classic Salesforce.

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Using the Continuous Project feature, updated versions of an original file from a repository are uploaded to an existing project, overwriting the older version of the same file. Project Managers can now view history of Continuous Project runs (check for an update, import, and export), their results and other useful details.

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Project Managers and Administrators can now easily split files directly within the Memsource Mobile application to allow multiple providers to work on one file. The split file functionality is available in the list of jobs in and can be used in several different ways. Files can be split into a selected number of parts, or into parts with a pre-defined number of segments or words. Users are even able to split the file after specific segments.

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Seamlessly manage your localized content with Memsource’s Contentstack Connector. The connector now supports Contentstack workflows and enables users to select target languages for translation from within Contentstack. Projects are automatically created in Memsource as soon as they are marked for translation in Contentstack.

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It is now possible for project managers to run post-editing analysis when updating source files. This allows project managers to easily track the amount of work carried out by translators in projects before the source file was updated. Users can set up automatic post-editing analysis for source files in the analysis settings, or for specific jobs and projects in the dialog box when uploading updated source.

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Several improvements have been made to Memsource’s Drupal integration for TMGMT (Translation Management Tool). Memsource continues to support Drupal 8, and the connector has also been updated to support the recently released Drupal 9. With this integration, users can group all languages into a single Memsource project, allowing for a more streamlined localization process for multilingual content.

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Reduce time to market by translating at the design stage with our new connector for Figma. This plugin allows users of Figma to submit pages to Memsource directly from the Figma environment and retrieve the completed translations.

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It is now possible for users to create profiles within Memsource Translate. Each profile is a selection of different engines that users can apply to specific projects, so that they are always using their preferred engines. It is possible to create up to ten profiles for non-enterprise users, while enterprise users have an unlimited number.

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The Memsource Mobile app for Project Managers and Linguists is now available in 17 languages.

Users can now change their user interface language to Simplified Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Italian, Japanese, Korean, Brazilian Portuguese, Russian, Slovak, Spanish, and Turkish.

The Memsource Editor for Web and Memsource Editor for Desktop can now display in-context preview for pages downloaded via the WordPress connector.

Texts from the CAT, Search, Changes, and More tabs can now be selected and copied to the clipboard. Furthermore, inserting TM, NT, and MT matches (by double-click or shortcut) replaces the already populated target text without it being necessary to delete the target text in the Memsource Editor for Web and the Memsource Editor for Desktop. A context menu has also been introduced in the Memsource Editor for Web allowing Copy, Cut, Paste, and Select all.

Using the Continuous Jobs feature, updated versions of an original file from a repository are uploaded to an existing project, overwriting the older version of the same file. Project Managers can now view history of Continuous Job runs (check for an update, import, and export), their results and other useful details.

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As of November 3rd, 2020 we will be disabling the Memsource Job Board. After this date it will no longer be possible for Project Managers and Administrators to publish jobs or respond to them through the Job Board and the page itself will be removed.

Opening jobs in the Memsource Editor for Web has now been speeded up substantially, with 99% of jobs now opening within 10 seconds. This has been achieved by lazy loading non-core features, optimizing the in-context preview, and other improvements of the application. The speeding-up has been accompanied by showing a percentage progress bar, improving the user experience.

Automated Project Creation can now be configured to continuously update an existing project. When enabled, a new project is created and used continuously for all updates to the source files already in that project, instead of creating a new project every time a source file change is detected.

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Memsource’s Adobe Experience Manager plugin now supports AEM as a Cloud Service, the newest version of AEM introduced in early 2020, which runs natively in Adobe’s cloud as a Platform as a Service (Paas). The plugin continues to support AEM versions 6.4 and 6.5, which were released in 2018 and 2019 respectively.

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No match filtering has been added to the Pretranslated from section of the Memsource Editor for Web and Memsource Editor for Desktop. This allows users to filter segments not pre-translated using any match and translated from scratch.

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Reduce time to market by translating at the design stage. This plugin allows users of Sketch for Mac to submit pages to Memsource directly from the Sketch environment and retrieve the completed translations.

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The users of the Memsource Editor for Web and Memsource Editor for Desktop are now able to edit the statuses of their jobs directly from the editor using the Accept or Complete buttons or options in the Document menu. Also, the reject jobs functionality has been enabled for all the Memsource editions supporting workflow including the Team edition.

Batch pre-translation is now available for the Memsource Mobile application. This extends existing pre-translation options in the mobile app by allowing Project Managers and Linguists to pre-translate their jobs using available resources. They can also delete all translations or copy source to target in their jobs.

The Memsource Editor for Desktop now supports the single sign-on (SSO) feature. Users of the Editor for Desktop can log in by entering the domain name of their organisation in the login section, which redirects them to the SSO page to log in. For this feature to work, the organization’s SSO provider must be compliant with SAML 2.0 protocol.
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Memsource Translate is now available for all users and includes several new features. You can now personalize Memsource Translate by adding your own generic and customizable engines. Memsource Translate currently supports:

• Generic engines: DeepL, Human Science, NpatMT, and Yandex
• Customizable engines: Google AutoML, Microsoft Custom Translator, and Systran PNMT

Furthermore, Memsource Translate now selects the optimal engine for a given domain as well as language pair for jobs with English source.

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It’s now possible to update a file previously imported to Memsource and have it pre-translated using project TMs. The older version of the same file is overwritten and cannot be restored. If a file submitted via automation widget is updated, the updated version will be delivered to the submitter.

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Memsource Mobile users can now edit source texts directly in the Memsource Editor for Mobile. Additionally, locked segments can also be edited in the Memsource Editor for Mobile. Project Managers are allowed to edit source texts and locked segments without restrictions, but Linguists need to be given permission in project settings.

When creating new jobs in Memsource Mobile, Project Managers are now able to use pre-translation. Selected jobs are pre-translated based on the project’s pre-translation settings.

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Segmented dynamic content can now be translated via the Marketo connector. If the segments are language-specific, then translations are uploaded back to the source document and stored in segments. The mapping between segments and languages is configurable in the connector.

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Zendesk article authors can now initiate translation workflows by adding a label to the article or by flagging an existing translation for re-submission to Memsource. After the translations are complete the article is marked with a new label, signifying the completion of the translation. All labels can be defined in the connector configuration.

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As of 1st July, 2020, Memsource will discontinue support for Internet Explorer 11. Although users may be able to access and work in Memsource after this date with Internet Explorer 11, they will not be able to receive technical support or take advantage of new features with this browser.

Users are therefore encouraged to upgrade to one of the supported browsers listed here.

We understand that this change might inconvenience some users in the short term. Unfortunately, since active development has stopped for Internet Explorer 11, we have found it increasingly difficult to build and maintain the best possible experience for the end-user. We hope that in the long run everyone will benefit from more focused development on modern browsers.

Starting 30th June 2020, users will no longer be able to purchase new Machine Translation Quality Estimation (MTQE) characters for generic and customizable engines. This functionality will be newly available to all users of Memsource Translate as a part of the standard character pricing.

Users that have purchased MTQE characters will not see their balance affected. They will still be able to use their remaining balance, but will not be able to purchase new characters.

It is now possible to use hours as billing units when creating a price list and a quote. When using “hour” as a billing unit, time spent has to be entered manually for each language pair and workflow step. This can be done separately or in bulk.

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Editing time is now available in post-editing analysis. It tracks the time spent editing in seconds and can be displayed for each match category. Further time tracking options are available with MXLIFFs and in Kibana.

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Undo and redo operations have been added to the Memsource Editor for Mobile. Undo and redo can now be used within target segment texts and can also be applied at the segment level. This includes segment confirmation, segment locking, and repetition exception. Future updates will extend undo and redo operations to other features in the Memsource Editor for Mobile.

Providers can now open multiple jobs and work on them as one job in the Memsource Editor for Mobile. When multiple jobs are open, every job can be identified by its file name. Jobs can also be opened in read-only mode, which means that Linguists can review a job before accepting the work.

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The filter and replace functionality in the Memsource Editor for Web has been redesigned to become more visible to users. Now, the functionality is accessible by means of a new toggle button and shortcut directly from the filter target text input field, which streamlines the whole process of replacing strings in filtered segments.

The users of Memsource Editor for Web and Memsource Editor for Desktop are now able to filter segments by the date of creation, and modification of segments and comments, while using a calendar feature for selecting a time range.

Opening project template pages now takes significantly less time and they’re easier to work with. Metadata drop-down fields (owner, client, domain, subdomain, cost center, business unit) in project templates now allow the user to narrow the results by typing in the input fields. Data in metadata and provider drop-downs are loaded lazily which means more data is loaded when the user reaches the bottom of the list by scrolling down.

Google Drive connector now supports shared drives (i.e Google Drive for Teams). Shared drive files belong to the team, instead of an individual. The Memsource connector allows the downloading of source files and uploading of target files directly to/from the repository.

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The users of Memsource Editor for Desktop can now remove unused or invalid login credentials in the login section.

The users of Memsource Editor for Desktop and Memsource Editor for Web are now notified directly in the editor of a reference document or note attached to their project.

Memsource Translate automatically selects the optimal machine translation engine for your content, based on our machine translation engine quality ranking. With the addition of Amazon Translate, the quality ranking now includes three machine translation engines to ensure an even higher quality of MT output.

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Project status filters are now available on projects view in the Linguist portal. There are four predefined filters: all, accepted work, completed work, and new work. The user can also create additional filters. Status columns can be added to projects view.

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First repetitions are indicated differently than subsequent repetitions. This allows Memsource Editor users to easily identify whether a particular string is the first instance of a repetition or one of the auto-propagated strings, which is particularly useful when reviewing the already translated texts.

Project Managers are now able to create analyses for translation jobs in Memsource Mobile while using the same settings they have used in Memsource so far. The providers assigned such analyses are instantly aware of the exact scope of the work. Previously, analyses could be displayed in Memsource Mobile but not created there.

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Project owner and project number columns can now be added to the jobs view in the Linguist portal. Both new columns allow sorting and filtering.

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Memsource’s plug-in for Adobe Experience Manager is now available, with support for the latest version of AEM. The integration is based on AEM’s translation framework and new cloud services introduced in version 6.4. The plug-in supports localization of AEM pages as well as assets.

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The Linguist portal now allows two ways to view translation jobs assigned to the Linguist: jobs view and projects view. The newly available jobs view presents translation jobs in a table with batch operation buttons, filtering, and sorting options. Columns and filters can be customized and saved.

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Admin users of Ultimate and Enterprise editions can now determine which user roles can access only their accounts or download translation files from certain IP addresses.

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