Careers at Memsource

Development

• QA Tester/Test Analyst

  We are looking for a QA Tester/Test Analyst who wants to work in a fast-growing company where self-motivation and initiative are highly valued.

  In this role, you will:

  • Design test plans and write test cases
  • Perform manual UI and API testing of Memsource Cloud, desktop, and mobile applications
  • Identify and report bugs
  • Work closely with product leads, developers, and technical support

  The ideal candidate will have:

  • At least 1 year of experience in software testing
  • Excellent interpersonal and communication skills
  • Analytical skills
  • Attention to detail
  • Sense of responsibility and team spirit
  • Willingness to learn new things and interest in IT technologies
  • Good English language skills

  By sending your application to hr@memsource.com, you confirm you have read and understood our Privacy Notice.

• AI Software Engineer

  With a growing amount of data processed through the Memsource Cloud, we are looking for ways to utilize the untapped opportunities using modern machine learning and artificial intelligence technologies. Your responsibility will be to bring innovation to the global translation tools market based on state-of-the-art technology.

  In this role, you will:

  • Become a key member of our Artificial Intelligence Department
  • Work in a friendly and highly-motivated team

  You should have:

  • Master or Ph.D. level university degree in the field of machine learning or artificial intelligence, or adequate professional experience in these fields
  • Portfolio of major university projects and/or commercial projects utilizing ML technologies
  • Knowledge of Python and experience with at least one ML library, such as TensorFlow
  • Experienced applications programmer
  • Knowledge of data processing tools such as Apache Spark is a plus
  • Knowledge of Natural Language Processing is a plus
  • Experience with Amazon AWS is a plus

  By sending your application to hr@memsource.com, you confirm you have read and understood our Privacy Notice.

• DevOps / Linux / Cloud / Administrator

  This is an exciting opportunity to be part of a team which prepares a brand new server infrastructure that will be more flexible while meeting our strong security requirements.

  In this role, you will:

  • Be responsible for operating and maintaining our SaaS infrastructure
  • Automate all tasks using scripts and configuration management tools

  You should have:

  • At least 5 years of experience in Linux administration
  • At least 1 year of experience with Ansible or a similar automation tool
  • A strong focus on Infrastructure as Code (IaC)
  • Expertise in automating repetitive tasks (installation, configuration, etc.)
  • Proficiency in securing servers and data
  • Experience in building high availability solutions
  • Strong Bash scripting skills
  • Experience with DNS, TCP/IP and OSI model
  • Willingness to grow in a fast-paced environment

  Skills We Welcome:

  • Experience with Debian based Linux (we use Ubuntu)
  • Experience with Amazon AWS
  • Experience with Terraform
  • Knowledge of any programming language like Java/Python/Ruby
  • Maintenance of MongoDB, Elasticsearch
  • Maintenance of MySQL, MariaDB
  • Git or a similar versioning system
  • Understanding HAProxy or a similar tool
  • Experience with monitoring solutions

  By sending your application to hr@memsource.com, you confirm you have read and understood our Privacy Notice.

• Java Developer

  We develop an online tool for translators and translation agencies. The platform, called Memsource, runs on our own infrastructure and is used by thousands of customers around the globe.

  In this role, you will:

  • Work with Spring Boot, Groovy and Grails, Spring MVC, Hibernate, Elasticsearch, LESS, jQuery, AngularJS, TypeScript, Git, IntelliJ IDEA

  You should have:

  • At least 3 years of experience in Java
  • Solid understanding of the HTTP protocol
  • Experience with any MVC web framework
  • Experience with big data and large-scale web applications

  By sending your application to hr@memsource.com, you confirm you have read and understood our Privacy Notice.

Product and Support

• Technical Content Specialist

  The Technical Content Specialist is a great role for a native English speaker with an interest in technology, technical writing, and languages.

  In this role, you will:

  • You will write, develop, and maintain documentation for our Memsource platform, including user manuals, online resources, and training materials
  • Coordinate with Product, Support, and Marketing teams on information related to product updates and new features
  • Proofread and contribute to English content within the Memsource platform (notifications, messages, etc.) consistent with the company style and tone
  • Research and stay up-to-date with the latest technical trends in the translation and localization industry
  • Understand key industry product terms and documentation best practices to improve the user’s support experience and the company’s SEO and online presence

  The ideal candidate will have:

  • 2-4 years of experience in technical and documentation writing, preferably for a B2B technology company
  • Strong communication and written skills as well as being a native English speaker (required) with an excellent eye for grammar and clarity
  • Previous experience working with or managing wiki or online documentation systems (Desk.com, ZenDesk, Help Scout, …) would be a plus
  • Experience in the translation and localization industry or with translation and CAT tool technology is preferred

• Head of Product

  Since our launch in 2010, Memsource has become one of the leading translation management systems globally. We’re looking for someone to guide and accelerate our product team, vision, and execution. Several titles could fill this role — Product Manager, VP of Product, Program Manager, Product Marketing — whatever your current title, you need to be a technical-minded product manager with a passion for agile project management and cloud-based applications.

  In this role, you will:
  Manage our Product team while working closely with customers and team members to develop initiatives for user traction, engagement, and platform growth to help make Memsource a world-class product for our users.

  An ideal candidate will have:

  • A minimum of 3 years of experience as a Product Manager in the software industry
  • Excellent English and communication skills generally
  • An understanding of the values—and perils—of data-driven decision-making
  • Experience setting and executing comprehensive product strategies, including First Time User Experience, User Engagement, Referral Programs, and Payment Flows
  • An exceptional track record of working with product, design, and engineering teams to prioritize and carry out plans

  By sending your application to hr@memsource.com, you confirm you have read and understood our Privacy Notice.

Sales and Marketing

• Solution Architect

  In this position, you will be a part of our emerging US team, working with clients to develop solutions to address their translation technology needs, help them discover new ways to optimize the Memsource platform, and liaise between clients and internal teams to suggest tool improvements.

  In this role, you will:

  • Be a subject matter expert in translation and localization process optimization and best practices
  • Provide technical support for sales team via on-site and remote client meetings
  • Understand and align customer technology stack to optimize localization process
  • Deliver technical support during RFP process to understand and communicate company capabilities
  • Track existing technology solutions and follow the latest trends and developments in the localization industry
  • Attend trade shows, speak at conferences, and maintain a visible presence through social platforms
  • Prepare queries, write proposals, and complete RFP documentation during the solution development phase of new opportunities

  You should have:

  • Bachelor’s Degree or equivalent experience
  • 5+ years of direct localization/translation experience preferred
  • Solid understanding of localization solutions, technologies and processes (CAT, TMS, MT solutions, etc.)
  • Technical proficiency in content-related solutions and systems
  • Excellent verbal, written, and organizational skills
  • Ability to drive multiple projects toward completion in parallel

  By sending your application to hr@memsource.com, you confirm you have read and understood our Privacy Notice.

• Account Manager

  This the perfect fit for someone passionate about working with people and making translation more efficient for global companies, translation agencies, and translators.

  An Account Manager’s work requires a positive nature with the ability to lead project-oriented communication with clients and also make decisions on the go.

  In this role, you will:

  • Build strong and open relationships with existing clients
  • Set and strive for retention and expansion goals
  • Create and manage a sales pipeline with a standard opportunity cycle
  • Manage projects across Product, Marketing, and Support teams to accommodate client needs
  • Contact existing clients to ensure satisfaction and appropriate usage of the platform
  • CRM database management to run analysis on existing clients

  The ideal candidate will have:

  • Experience in the translation industry, or a willingness to learn
  • Strong communication skills in English
  • A quick learner, previous experience with Salesforce preferred
  • Self-motivated and result-driven team player and trailblazer

  By sending your application to hr@memsource.com, you confirm you have read and understood our Privacy Notice.

• Marketing Specialist

  This is an exciting role for someone who is looking to start or continue their marketing career in an industry-leading technology company.

  On a daily basis, you will:

  • Assist in outbound or inbound marketing activities by demonstrating expertise in various areas (content development and optimization, advertising, events planning etc.)
  • Perform proofreading and copyediting
  • Brainstorm and develop ideas for creative marketing campaigns
  • Undertake individual tasks of a marketing plan as assigned
  • Track and analyze translation and localization industry trends

   

  An ideal candidate would have:

  • Native English with exceptional communication and writing skills. This is a must as a large part of the job will involve copyediting and proofreading content
  • Athorough understanding of marketing elements (including traditional and digital marketing such as SEO/Social media etc.) and market research methods
  • Demonstrable experience in marketing data analytics and tools
  • Solid computer skills, including Google Drive, marketing software (Adobe Creative Suite & CRM) and applications (Web analytics, Google Adwords etc.)
  • An keen eye for detail and organization

  • Knowledge of HTML, CSS, and Salesforce/Pardot desired

    By sending your application to hr@memsource.com, you confirm you have read and understood our Privacy Notice.

• Enterprise Sales Manager Japan

  In this position, you will drive global sales with key enterprise clients around the world to ensure continued company growth, all while working in a fun, innovative, start-up environment with an experienced and supportive team.

  In this role, you will:

  • Manage international business development by providing translation solutions to global enterprises
  • Build relationships with key decision makers throughout the sales process and serve as a trusted customer success manager following purchase
  • Provide in-depth online demos and craft technology solutions to address customer’s business requirements
  • Respond to RFIs and tenders, prepare quotes, address questions and concerns
  • Be responsible for the full sales pipeline of customer acquisition and account management
  • Create and develop international sales and client support programs
  • Represent Memsource abroad at conferences and client meetings
  • Collaborate with the product and marketing teams
  • Travel internationally

  You should have:

  • A minimum of 5-7 years of experience in enterprise sales or account management, preferably in software or cloud solutions
  • Strong communication skills, including presentations and writing
  • A strategic mind with solid negotiation skills who is able to build long term relationships with clients
  • Experience in consultative selling and ability to communicate added business value from technology solutions
  • Solutions architect - advanced technical background with the ability to problem solve and provide solutions to address client’s business needs
  • Experience with Salesforce CRM, forecasting, and pipeline management
  • Fluency in Japanese and good English, with other foreign languages as an advantage
  • Self-motivated and results-driven team player
  • Ability to learn technology quickly - translation industry exposure is an advantage
  • Homebase in Japan

  By sending your application to hr@memsource.com, you confirm you have read and understood our Privacy Notice.

• Enterprise Sales Manager US

  In this position, you will drive global sales with key enterprise clients around the world to ensure continued company growth, all while working in a fun, innovative, start-up environment with an experienced and supportive team.

  In this role, you will:

  • Manage international business development by providing translation solutions to global enterprises
  • Build relationships with key decision makers throughout the sales process and serve as a trusted customer success manager following purchase
  • Provide in-depth online demos and craft technology solutions to address customer’s business requirements
  • Respond to RFIs and tenders, prepare quotes, address questions and concerns
  • Responsible for the full sales pipeline of customer acquisition and account management
  • Create and develop international sales and client support programs
  • Represent Memsource abroad at conferences and client meetings
  • Collaborate with the product and marketing teams
  • Travel internationally

  Who we’re looking for:

  • A minimum of 5-7 years of experience in enterprise sales or account management, preferably in software or cloud solutions
  • Strong communicator, with excellent presentation and writing skills
  • A strategic sales mind and a solid negotiator who is able to build long-term relationships with clients
  • Experience in consultative selling and able to communicate added business value from technology solutions
  • Solutions architect - advanced technical background with the ability to problem solve and provide solutions to address client’s business needs
  • Experience with Salesforce CRM, forecasting, and pipeline management
  • Self-motivated and results-driven team player
  • Able to learn technology quickly - translation industry exposure is an advantage
  • You are based in the US

  By sending your application to hr@memsource.com, you confirm you have read and understood our Privacy Notice.

• Junior Sales Specialist

  Memsource is looking for individuals to provide support to the sales department focusing on small and medium enterprises.

  In this role, you will:

  • Manage lead generation by gathering and verifying contact information for potential clients
  • Analyze lead information and enter it into our internal database with accuracy (Salesforce.com)
  • Analyze relevancy of incoming prospects, identify opportunities, and communicate with clients resulting in successful outbound sales

  You should have:

  • Advanced PC and online research skills
  • Excellent attention to details
  • Very good English skills (our primary company language)
  • Familiar with professional social networks and forums, especially LinkedIn
  • Tolerance for repetitive work
  • Previous experience with Salesforce preferred

  By sending your application to hr@memsource.com, you confirm you have read and understood our Privacy Notice.